We want you to be happy and satisfied with your eeBoo product . If we do not meet your expectations in either quality or design, we want to know and invite you to contact our friendly and helpful customer service department. We are committed to getting you an eeBoo or Piece and Love product that you will love. Please click here if you would like to report any concerns.
My husband gave me this puzzle as a gift. I am so disappointed. There is at least one missing piece. I have finished the dark part at the bottom and one piece is missing there. I have some leaves to finish and don't know yet how many of those pieces are missing. I am very unhappy.
Hi there, Thank you for your purchase, we are so sorry to hear your puzzle is missing a piece! We take manufacturing quality extremely seriously and would love to fix this issue. Unfortunately, we cannot replace individual pieces because we cannot guarantee a replacement piece will fit snuggly. Once you finish the puzzle, please go to www.eeboo.com/form to submit your request for a replacement. We do ask a couple of questions so we can track all concerns and prevent any quality issues in the future. We truly appreciate your feedback!
Our customer service team will reach out to you as soon as possible to help. International puzzlers should return the puzzle to the place of purchase.
Hope you and your family are staying safe and healthy! If you have any further questions or issues with the form please let us know.
Best,
Katie at eeBoo
I love every puzzle you make! The absolute best!
This puzzle is very challenging, but fun to work. The pieces are well made and fit together precisely. I love the artwork!
This is my second eeboo puzzle, and I am now hooked! I'll probably buy every 1000 piece puzzle available.
This was a fun and time consuming puzzle. Beautiful artwork! One edge piece was missing from the box and a few pieces were peeling, but overall it was a good puzzle.
