Hi there, Thank you for your purchase, we are so sorry to hear your puzzle is missing a piece! We take manufacturing quality extremely seriously and would love to fix this issue. Unfortunately, we cannot replace individual pieces because we cannot guarantee a replacement piece will fit snuggly. If you believe it was a manufacturing error, please go to www.eeboo.com/form to submit your request for a replacement. Please include a photo of the missing piece area and the extra pieces if you can. We do ask a couple of questions so we can track all concerns and prevent any quality issues in the future. We truly appreciate your feedback!
Our customer service team will reach out to you as soon as possible to help.
Hope you and your family are staying safe and healthy! If you have any further questions or issues with the form please let us know.
Lisa at eeBoo