"This puzzle is so sweet and cheerful. Maya Hanisch’s beautiful illustration depicts Mother Earth as nurturing, creative, and serene. This puzzle combines earthy tones with vibrant colors that make it truly irresistible." - Customer Service and Key Account Associate
We want you to be happy and satisfied with your eeBoo product . If we do not meet your expectations in either quality or design, we want to know and invite you to contact our friendly and helpful customer service department. We are committed to getting you an eeBoo or Piece and Love product that you will love. Please click here if you would like to report any concerns.
The puzzle was missing an entire section on the bottom right hand corner, edges and all
Hi Betsy, Thank you for your purchase, and thank you for bringing this to our attention! This is extremely uncommon. We take manufacturing quality extremely seriously and would love to fix this issue. Unfortunately, we cannot replace individual pieces because we cannot guarantee a replacement piece will fit snuggly. We would love to send you a full replacement puzzle of your choice.
Please go to www.eeboo.com/form to submit your request for a replacement. We do ask a couple of questions so we can track all concerns and prevent any quality issues in the future. We truly appreciate your feedback!
Our customer service team will reach out to you as soon as possible to help. Please note that we are experiencing delays due to COVID-19. International puzzlers should return the puzzle to the place of purchase.
Hope you and your family are staying safe and healthy! If you have any further questions or issues with the form please let us know. Best, Katie at eeBoo
This puzzle arrived in its packaging not fully cut and many areas still joined together. Trying to take all the pieces apart (gently) still produced tearing and fraying. Not what I expected and definitely took the fun out of it.
Hi Kelly, Thank you for your purchase, we are so sorry to hear your puzzle is not perfect! We take manufacturing quality extremely seriously and would love to fix this issue. Unfortunately, we cannot replace individual pieces because we cannot guarantee a replacement piece will fit snuggly. However, we are happy to send you a whole new puzzle of your choice free of charge.
Please go to www.eeboo.com/form to submit your request for a replacement. We do ask a couple of questions so we can track all concerns and prevent any quality issues in the future. We truly appreciate your feedback!
Our customer service team will reach out to you as soon as possible to help. Please note that we are experiencing delays due to COVID-19. International puzzlers should return the puzzle to the place of purchase.
Hope you and your family are staying safe and healthy! If you have any further questions or issues with the form please let us know.
Best,
Katie at eeBoo
It was so much fun!! My husband and I really enjoyed it, specially during the snowing days.
I really enjoyed the bright colors. It was harder than I expected which made it a good investment in these times. Before the lockdown I'd stopped doing jigsaw puzzles because I get obsessive and get nothing else done. Thanks
