Hi Joan, Thank you for your purchase, we are so sorry to hear about your issue with separating or bent pieces! We take manufacturing quality extremely seriously and would love to fix this issue. Unfortunately, we cannot replace individual pieces because we cannot guarantee a replacement piece will fit snuggly. However, we are happy to send you a whole new puzzle of your choice free of charge.
Please go to www.eeboo.com/form to submit your request for a replacement. We do ask a couple of questions so we can track all concerns and prevent any quality issues in the future. We truly appreciate your feedback!
Our customer service team will reach out to you as soon as possible to help. Please note that we are experiencing delays due to COVID-19. International puzzlers should return the puzzle to the place of purchase.
Hope you and your family are staying safe and healthy! If you have any further questions or issues with the form please let us know.
Best, Katie at eeBoo